Complaint Management Executive


PickMe currently seeks an experienced Complaints Management Executive to come on board! You will be a part of our complaints team; ensure you follow the correct complaints handling procedure and deliver the highest level of customer service at all times.

The successful candidate will possess all of the following:

  • 2 years working in a customer service environment delivering to a diverse customer base.
  • Ability to quickly understand and analyse complex issues and advise others on a suitable approach.
  • Experience with coaching and mentoring.
  • Excellent verbal communication skills in Sinhalese and English.

We would love to hear from you! If you are interested in this opportunity, please email us on careers@agency.lk



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Find our office locations

PickMe Head Office:

Digital Mobility Solutions Lanka (Pvt) Ltd.
No 30, Asoka Gardens, Colombo 04, Sri Lanka

PickMe Kandy Branch:

Digital Mobility Solutions Lanka (Pvt) Ltd.
No 419/1/1, William Gopallawa Mawatha, Mulugampola, Kandy.
Sri Lanka

PickMe Negombo Branch:

Digital Mobility Solutions Lanka (Pvt) Ltd.
No 28, Keels Super Building, Colombo Road, Negombo.
Sri Lanka

PickMe Piliyandala Branch:

Digital Mobility Solutions Lanka (Pvt) Ltd.
No 64D, Horana Road, Kesbewa, Piliyandala.
Sri Lanka